Showing posts with label Video. Show all posts
Showing posts with label Video. Show all posts

Wednesday, 27 March 2024

Flying probe test on screen!

The latest video showcasing the capabilities of the RAPID H4 Flex has been unveiled by Seica. This is a unique solution dedicated to test flex PCBs directly in the production Reel. The RAPID H4 Flex is the most versatile and high performance flying probe test system in the world for fixtureless test technology.

Seica has designed the system RAPID H4 FLEX for flex PCBs with a dedicated vacuum plate in the test area to minimize board warpage for the extremely thin flex circuits, our response to the constant demand for testing FLEX PCBs, which are rapidly spreading around the consumer electronics, automotive, medical, smart home industries and others. These are designed to fit into small areas with bending improving the miniaturization process and the high-density mounting design.


@seica #Electronics #TandM

Friday, 24 June 2022

Handheld videoscope.

The global market introduction of the TVM Series, a family of accurate, cost-effective, handheld industrial videoscopes has been announced by Titan Tool Supply.

Offered in four standard models, TVM Series industrial videoscopes provide high-quality, speedy remote visual inspection and diagnostic capabilities across a diverse array of applications. All TVM Series models feature a 4.3-inch monitor and user-friendly button technology. Individual models are further offered with a choice of either a 4.5 mm or 6.2 mm diameter cable, and either a 1.5 m or 3 m working cable length. All TVM Series cabling further includes a Tungsten braided sleeving for added durability and reliability within dirty or harsh industrial applications.

The mechanical joystick that is incorporated into each Model TVM Series unit is expressly designed for ease of operator control. It offers full-360° four-way articulation, as well as operator-applied and guided input capabilities, for smooth, accurate, and direct control of both the camera and articulating camera tip during remote visual inspections. The camera can also accurately hold its designated position after joystick pressure is released. Design of the articulating camera tip incorporates a series of high-intensity LEDs with five-step intensity control. The LEDs allow the joystick to guide the videoscope more accurately and easily through narrow bores, channels, curves, and other complex geometries, and including in areas where diminished lighting conditions may otherwise be of concern.

Typical applications for the TVM Series include aviation MRO, automotive service inspections, casting inspections, cavity inspections, diesel and gasoline engine repair, locomotive maintenance, ship maintenance, industrial machinery and equipment monitoring, manufacturing quality control, or virtually any other industrial application requiring accurate, cost-effective remote visual inspection.

@TitanToolSupply #Maintenance #PAuto

Saturday, 5 March 2022

Test engineering highlighted.

Fluke, a global technology leader in the manufacture of compact, professional electronic test and measurement tools and software, has today announced the launch of an exclusive video series to celebrate engineering innovation in recognition of World Engineering Day for Sustainable Development.

Listen to real engineers

The new online video series showcases the views of Fluke’s industrial and electrical test engineers on the role engineers play in ensuring sustainability, the importance and impact of engineering on the modern world and the future of the industry. Personal stories outlining what inspired each engineer to get into the industry are also featured in the series, with the goal to inspire future generations to consider a career in engineering. 

Paul Feenstra, Vice President EMEA at Fluke said: “We are very proud to acknowledge the invaluable contribution engineers make in changing our world for the better. As part of World Engineering Day, we wanted to celebrate engineering innovation by sharing the voices of Fluke’s own dedicated team of engineers. Every day, engineers continue the great work of their predecessors, finding new solutions to overcome critical challenges and safeguard our future. Engineers deserve more credit than the single day that is dedicated to them.”

Building a sustainable future
Rick Rodriguez, Mechanical Hardware Engineer at Fluke recently comforted his young son after he expressed concerns about the future of the world, stating: “There are a lot of very creative and passionate people right now, out there addressing the issues – and the one that plays centre stage is the engineer.”

Han Tran, an Electrical Engineer and Industrial Application Specialist at Fluke, agreed with this sentiment. For Han, the goal of celebrating World Engineering Day is “to make sure that younger engineers see that it is possible for people who are not always seen in engineering to be part of engineering”.

A global celebration of engineers and engineering
World Engineering Day for Sustainable Development presents an opportunity to highlight the achievements of engineers and engineering in the modern world and improve public understanding of how engineering and technology are central to sustainable development. March 4 is the founding day of the World Federation of Engineering Organisation (WFEO), an international association dedicated to representing the engineering society of the world. Fluke offers special thanks to Marcella Bennet, David Gibson, Han Tran, Levi and Zoe Cline, Jennifer Bronson, Rick Rodriguez, Jessica Woods, Naveena Vemulapalli, Mark Bakker, Dileepa Prabhakar and Alexander Bardakov for dedicating their time and sharing their knowledge as part of World Engineering Day for Sustainable Development.

@FlukeCorp @NapierPR #TandM #WorldEngineeringDay #Electronic

Wednesday, 8 September 2021

IIoT solutions empowering the intelligent enterprise.

FDT Group™ has released of a new video describing open automation transformation enabled by next generation FDT 3.0 Industrial Internet of Things (IIoT) solutions.

The FDT 3.0 distributive platform is accelerating the evolutionary journey into the Fourth Industrial Revolution with its newly released, data-centric, server-based architecture empowering IT/OT harmonization and web services mobilizing the industrial workforce. FDT 3.0 is a completely platform-independent, single-server, cloud-based solution offering the freedom to use innovation to support new and existing manufacturing infrastructure through a smart, connected ecosystem of integrated machines and devices for the process, hybrid, and discrete industries.

FDT Group’s new video explains FDT 3.0’s unique position in the industrial automation marketplace and how it is helping to meet emerging IIoT and Industry 4.0 automation requirements.

“Innovation doesn’t come from one technology, one solution, or one person; instead, it’s a collaborative result of technologies, solutions, and people working together with an innovative mindset supporting a great mission,” said Glenn Schulz, FDT Group managing director. “That’s just what our organization and collaborative technology standard does, and what our video demonstrates. FDT’s secure, data-centric platform runs behind the scenes at the core of any automation architecture, harmonizing technologies, solutions, and people for today’s infrastructure and tomorrow’s intelligent enterprise.”

FDT 3.0 Server- and FDT 3.0 DTM-based architectures securely unlock open automation transformation employing a natively integrated OPC Unified Architecture (OPC UA) Server for enterprise access to IT/OT real-time device data and a Web Server mobilizing field device operation with browser access for modern asset management practices. FDT 3.0 Desktop environments ensure backwards compatibility, allowing the industry to freely mix and match different generations of DTMs and other device representations utilizing familiar, user-friendly device management interfaces. The standard employs robust, multi-layered security to safeguard critical automation information and operating data.

With the updated FDT 3.0 standard, the FDT solution has become platform independent by transitioning the fundamental technology on which it is built from the Windows based .NET Framework to an open .NET Core as well as HTML5 and JavaScript. The use of these underlying technologies allows FDT to empower the intelligent enterprise with innovative business models supporting the new era of automation.

@FDTGroup @indsource #Pauto #IIoT

Monday, 1 February 2021

Fieldbus vs 4-20mA.

The 4–20 mA convention was born in the 1950s as electronics became cheaper, and the reliability met the automation industry’s requirements. 4-20 mA provided a low-cost, easy to use solution, not subject to major signal line losses. In the 1980s and 1090s, several organizations and device manufacturers started engineering the first fieldbuses. 


This video from Profibus Foundation explains one of the most dramatic evolutions in industrial automation: the transition from 4-20 mA to digital fieldbuses. It compares the two and highlights key benefits and new business models arising from the implementation of fieldbuses.




@AllThingsPROFI @ProfibusUK #PAuto #Communications

Thursday, 16 July 2020

Video conferencing service for technical design.

PULS Power are now offering customers a free, one-on-one, video conferencing service for new product design and technical support.

Providing advice about selecting the best power supply for an application, new project idea or answering technical questions, the video calls may be booked at a convenient time for the customer by filling in a simple online form on the PULS website.

“We are very proud of our great customer service” comments Marco van der Linden, UK Country Manager, for PULS, “and our new video conferencing service gives our customers continued personal support for application advice and correct power supply selection. While we continue to be restricted in our movements this new facility will enable our customers to continue with new product design and development.”

The PULS video conferencing facility is available for existing and new customers and their design team is looking forward to assisting with all aspects of power supply selection and implementation.

Typical applications for PULS DIN-Rail power supplies include, smart buildings and building automation, industrial and process control, panel-building, test and measurement, instrumentation and communications systems. Versions are available approved for railway systems and ruggedised for harsh environments.

@PULSPowerSupply  #PAuto

Tuesday, 12 February 2019

Process measurement video channel!

Krohne has opened a new dedicated YouTube channel, "KROHNE Tutorials," for explanatory videos on industrial process measurement devices. It contains user-oriented Installation-Commissioning-Verification (ICV) videos, starting with H250 M40 and OPTISWIRL flowmeters.

ICV videos have been developed by KROHNE to illustrate the first steps a user performs after receiving a new device in a short video. Depending on the device type and its characteristic features, each video covers the typical procedures of unboxing, mechanical installation, electrical installation, commissioning and verification.

The introductory unboxing part provides an overview of all the components and documents included with the meter as standard. The mechanical installation part shows the correct installation of the particular meter, considering alignment, inlet and outlet sections, connection options, pipe insulation, positioning of a control valve, etc.. The electrical installation part indicates the correct wiring of e.g. power supply or limit switches. The commissioning part demonstrates the first settings of the device, e.g change the language, change the user access level or configuration of the current output. The verification part shows e.g. device verification with OPTICHECK or how to check if the device works as expected.

The first ICV videos are on H250 M40 variable area flowmeter and OPTISWIRL 4200 vortex flowmeter and are available on the KROHNE Tutorials YouTube channel in 8 languages: English, Chinese, Czech, German, French, Russian, Spanish and Turkish.

• Krohne products are marketed in Ireland through DWN Instrumentation

 @krohnegroup #PAuto 

Friday, 29 June 2018

Videoscopes!

While videoscopes are commonly used in many applications, industrial inspections require a powerful, high-resolution videoscope that clearly displays the condition of internal equipment components. High-resolution videoscopes allow industrial maintenance teams to quickly identify equipment issues and schedule preventive maintenance measures to avoid costly unplanned shut-downs.

Fluke's new industrial imaging scopes,  800 x 600 resolution DS701 Diagnostic Videoscope and 1200 x 720 resolution DS703 FC High Resolution Videoscope are built for industrial maintenance troubleshooting and quality assurance testing and are designed to stand up to the challenges of a rugged environment.

Each videoscope features:
• high definition probes with dual-view cameras, allowing the videoscope to take images and video either forward or to the side to capture the images in difficult or hard to reach locations
• a 7-inch LCD screen for easy viewing
• an IP68 rated probe (imager) for protection against dust and water projected from a nozzle
• a rugged design, engineered to withstand a 2 metre drop
• Up is Up® technology, which rotates the display screen to allow for appropriate image display, regardless of the orientation of the probe location (available with selected probes)
• a macro to micro zoom function
• adjustable lighting to capture the best image
• processing speeds that render a smooth, clear, consistent image
• an intuitive user interface with easy-to-navigate button technology.

The rugged Fluke DS701 and DS703 FC videoscopes are designed for a variety of industrial applications, such as production (e.g. inspection of bearing surfaces and lubrication; gear helix inspection), aircraft maintenance (e.g. blade inspection; engine hot section contamination), and automotive quality assurance (e.g. testing of casting goods; inspection for cracks, chips, and contamination in HP chambers), and heavy duty maintenance (e.g. inspection of clogged pipelines; corrosion in rotors and stators).

The Fluke videoscopes include an EVA foam protective case, hand strap, neck strap (DS703 only), HDMI and USB cables, and TPAK magnet hanging strap.

@FlukeCorp  #PAuto #TandM

Thursday, 10 August 2017

What is automation?


Do you know that virtually everything we as humans depend on—the food we eat, the beverages we drink, the cars we drive, the electricity we use in our homes and so on—is made possible through automated processes and the skills and knowledge of automation professionals? It’s true.

And beyond meeting our fundamental needs and providing the core resources of modern society, advances in automation technologies and methodologies enable scientists and other researchers to explore previously uncharted territories and extend the boundaries of progress.
This new introductory video, developed by the Automation Federation, founded by the International  Society of Automation, explains automation in simple, easy-to-understand terms. The video also showcases some of the many rewarding career opportunities available in the automation field and features excerpts from practicing automation professionals.

The video can serve as a great resource to share with the younger generation, particularly those in middle and high schools who are exploring potential career paths. It can also serve as a resource for those individuals looking to transition into a new field.

The video is available for use at local career fairs and school science festivals and competitions. Help young people recognize the joys of STEM-focused learning and the value and potential of a career in automation and engineering.

• Automation professionals network in Ireland through the ISA Ireland Section.


#PAuto #TandM @ISA_Interchange @IrelandISA 

Monday, 20 March 2017

Tech Tips Videos!

Thomson strives to continually innovate and lead the marketplace in linear motion solutions and share their application engineering and technical expertise. To that end, the company has authored a wide range of educational videos, webinars and technical white papers. These resources inform and guide design engineers, explain technology alternatives and simplify the linear motion component selection process.

Now it has released its latest set of educational videos on linear actuators. The web videos illustrate step-by-step methods on how to install and control actuators in order to meet various industry demands.

Thomson “Tech Tips” videos support design engineers who may face potential mishaps or simply want to ensure proper operation of the actuators. Topics include:

  • How to Install Electrak HD’s Integrated Connector in the event a cable harness is lost or destroyed in the field.
  • How to Control a Thomson Linear Actuator with J1939 CAN bus functionality in order to dictate a certain speed, position and current limit on the actuator.
  • Defining Static and Dynamic Loading and providing application examples.
  • How to Use Thomson’s Manual Override (Hand Wind) to access to the actuator’s gearing, in case of power failure.
  • How to Mount an Industrial Linear Actuator quickly and easily without shortening the actuator’s life.
  • How to Protect a Thomson Linear Actuator Throughout its Stroke Length by using an overload clutch.
  • Defining Duty Cycle and how often you can use the actuator for a given load
  • Ball vs. Lead Screw Technology. Breaking down the differences and areas the technologies are mostly used.
  • Defining Dynamic Braking and how it can be achieved.
  • Electric Linear Actuator Maintenance Requirements. One of the most important things in an actuator application is the maintenance of the system to ensure proper operation over the life of the product. Thomson provides electric linear actuators that are designed to be maintenance-free.
  • Anti-Rotation and its Usefulness. Many of Thomson’s linear actuators are designed to allow rotation of the extension tube. This can simplify the installation process by allowing manual rotation to a specific mounting location.
  • Defining Low Level Switching, a feature offered by Thomson where users are able to downsize their power supply to run and change the direction of the actuator off of a simple control.
  • The Relationship Between Load, Speed and Current Draw. The ratio of the gear train determines the load capacity, speed and current draw on most actuators, which is important to consider when sizing an actuator to your application.
  • How to Vary the Speed of a Thomson Industrial Linear Actuator by adjusting the supply voltage.
  • How to Size a Power Supply for Industrial Linear Actuators, an important step when sizing an actuator.
  • Defining Back Driving and how the process can be prevented.
  • How a Wrap Spring Brake Works, the advantages of using a ball screw style actuator and how to assemble it. 
These videos are available to view free on their website here!

@Thomson_Ind #Pauto 

Thursday, 19 January 2017

Installing a power-off brake!

Thomson Industries, has released an educational video for design engineers, illustrating how to properly install its SB Series power-off brake. Thomson’s SB Series is designed as a servo brake with low backlash splines for high-performance applications such as robotics, medical equipment and packaging.
SB power-off brakes are typically mounted on the back end of a motor that requires the stopping and/or holding of a load in the absence of power. The video describes the installation of these brakes in simple and clear steps.

Thomson’s SB Series includes a spline drive, which is constructed to withstand high-impact stresses and minimise system backlash. The spring-set, electromagnetic power-off brakes provide a safe and efficient way of stopping or holding load in the absence of power. Low-inertia, rotating components enable higher acceleration rates for design engineers to consider using for their specified application.

Thomson strives to continually innovate and lead the marketplace in linear motion solutions and share their application engineering and technical expertise. To that end, Thomson has authored a wide range of educational videos, webinars and technical white papers available on their website to inform and guide design engineers, explain technology alternatives and simplify the linear motion component selection process.

@Thomson_Ind #Motion #Pauto

Tuesday, 6 September 2016

Ball screw assembly.

Thomson Industries has released an educational video that demonstrates simple techniques to help design engineers identify ball screws assemblies.

“Customers needing to replace worn ball screw assemblies sometimes aren’t sure exactly what kind of assembly they are using,” said Randy Hamper, Senior Design Engineer at Thomson. “We created this video to demonstrate some simple techniques to help determine whether they have a metric - or inch-based assembly and to understand how ball screw and lead dimensions are used to characterise ball screws. Following these simple steps will shorten the time it takes to replace worn assemblies and run their processes with new precision.”

Ball screw assemblies differ according to whether they are metric or inch scale, by the ball circle diameter and by the number of leads on the screw. In this two-minute video, Hamper shows how to tell instantly whether the assembly is metric - or inch-based by looking at the ball return path. He demonstrates how to measure ball screw circle diameter with callipers, how to wrap a string around the threads to aid in determining whether it is a 1, 2, or 4-start screw and how all of these measurements play out in ball screw assembly naming conventions.


@Thomson_Ind #Pauto 

Wednesday, 10 August 2016

Synchronising multiple actuators.

Thomson Industries has released an educational video that demonstrates how design engineers can synchronise multiple Thomson WhisperTrak actuators quickly and easily. These products are exceptionally quiet and boast a low sound level of less than 45 dBa, the same as an average library.


Click on image to see short video!
“Once the actuators are installed and fully retracted, you only need a Thomson control that will automatically synchronise the units,” said Chad Carlberg, Product Line Manager for Linear Actuators at Thomson. “Simply press the extend button and the combined actuators will extend together.”

In the video, Carlberg also explains that the units can be ordered with and require a Thomson digital feedback option, which allows for the synchronisation of two or four units.

Thomson WhisperTrak linear actuators are designed to enable machine builders with greater flexibility for a wide range of applications, including personal mobility, medical, rehabilitation, office and residential automation. The actuators include an IP67 environmental rating and are able to operate in harsh conditions where they are exposed to washdown, rain and dust without the use of an additional cover. The solution is maintenance free and has an average life of 10,000 cycles at the maximum load capacity.

@Thomson_Ind #PAuto 

Monday, 20 June 2016

Rigidity in a linear actuator.

Thomson Industries has released an educational video that provides design engineers with best practice tips on how to increase the rigidity of a linear actuator.

Chad Carlberg
“Linear actuators are designed to handle loads axially,” said Chad Carlberg, Product Line Specialist for Linear Actuators at Thomson. “One of the most common failure modes of linear actuators is side loading.” This occurs when a force exists that is perpendicular to the axis of rotation.


In the video, Carlberg describes how stroke length can affect design: “The longer the stroke length, the more susceptible an actuator is to binding or bending of the screw.” He goes on to explain how to increase the rigidity in an actuator: “A nut guide can be added for additional load support, and a design engineer could increase the ball screw diameter to add rigidity to the linear actuator.”

@Thomson_Ind #PAuto 

Wednesday, 1 June 2016

How to customize a base model electric linear actuator.

Thomson Industries has released an educational video that offers design engineers advice and best practice tips on how to properly customise a base model electric linear actuator for a specific application.
“Linear actuators are packaged systems optimised for power density, size and performance, which means thrust, speed and life,” said Chad Carlberg, Product Line Manager for Linear Actuators at Thomson. “Base unit electric linear actuators use a specific motor paired with a set of gears in a gear housing, which is connected to a ball or acme screw assembly to convert rotary motion into linear motion.”

In the video, Carlberg describes the customisation of Thomson units, stating, “Each base model can be customised for a specified application. Gear ratios, motors and screw assemblies can be modular and matched up to provide an optimised, flexible solution.”

Thomson’s industrial linear actuators are designed to save a design engineer time and money through reduced maintenance, quick and easy installation, and by delivering superior performance. The Electrak product family provides robust, reliable performance with up to an IP69k environmental rating making them ideally suited for harsh environments.

 @Thomson_Ind #PAuto 

Friday, 12 February 2016

Understanding IP ratings when specifying linear actuators.

Thomson Industries, has released a new educational video for design engineers to enhance their understanding of IP ratings and how the protection code can impact the specification of linear actuators.

“Over the years IP ratings have become more and more important as many of these products are used on equipment that operates outdoors,” said Chad Carlberg, Product Line Manager for Linear Actuators at Thomson. Chad explains: “Whether its dust, dirt, sand or water, you need to have confidence that your actuator will hold up to the intended environment. To specify an electric linear actuator, you must first determine the typical operating environment and then select the corresponding IP rating to ensure you’ve chosen the best solution.
TechTips Videos!
“The International Protection code (IP Code), describes a system for classifying the degrees of protection provided by enclosures of electrical equipment against solid foreign objects and the ingress of water. The first digit represents the protection against solid objects, while the second digit represents protection from the ingress of liquids”. If a product is rated at IP65, the six represents its protection against dust ingress and the five represents its protection from the ingress of water.

In the video, Chad describes how each protection rating provides a different classification: “If a product is rated as IP65, it is protected against dust ingress and low pressure wash-down. Whereas, a product rated at IP66 is protected against dust ingress and high-pressure water jets,” said Chad.

Thomson strives to continually innovate and lead the marketplace in linear motion solutions and share their application engineering and technical expertise. To that end, Thomson has authored a wide range of educational videos, webinars and technical white papers available now on-line, to inform and guide design engineers, explain technology alternatives and simplify the linear motion component selection process.

@Thomson_Ind #PAuto

Tuesday, 18 August 2015

Linear units for washdown.

Thomson Industries has released a new video to showcase the benefits of its prism guided linear units for wash-down applications.

Kyle Thompson, Global Product Line Manager, Systems at Thomson, explains in the video, “The M75 Movopart belt-driven, prism guided linear unit is ideally suited to applications where shock loads, low noise, wash-down or caustic environment requirements are present. Thomson prism guides can work in multiple wash-down applications like food and beverage, packaging and material handling.”  

Prism guides offer a cost efficient, smooth and reliable guiding system. Kyle explains, “Both belt-drives and prism guides can help save costs by requiring minimal maintenance.” Thomson prism guides have a unique self-aligning guide system with shaped polymer bushings running directly on the anodised profile surface.


Thomson strives to continually innovate and lead the marketplace in linear motion solutions and also share their application engineering and technical expertise. To that end, Thomson has authored a wide range of educational videos, webinars and technical white papers available now on the website to inform and guide design engineers, explain technology alternatives and simplify the linear motion component selection process. 

• To view this and other videos visit this page on their website.


Tuesday, 14 July 2015

Setting up a limit switch.

Thomson Industries has released a new educational video to help design engineers to setup a limit switch correctly with a Thomson linear unit.

Kyle Thompson, Global Product Line Manager, Systems at Thomson, explains in the video, “A limit switch is operated by the motion of a linear unit as part of a control system. Each limit switch sent out with a Thomson linear system comes with a track to match the stroke length of the unit."

Kyle demonstrates how to install the limit switch onto the track in the video. He explains: “The user only needs to slide it into position on any part of the unit and screw it down until secure. This can be adjusted as necessary for where the engineer wants to mount the unit.” The cover strip for each linear unit is provided for aesthetic protection. Each limit switches cables can slide into position on the track. The video itself, "Linear Systems: Limit Switch Setup," and others  may be viewed at the Thomson Tech Tips Videos section of their website.

Friday, 5 June 2015

Wheel guided, belt-driven units.

Thomson Industries has released a new video to introduce the benefits of the WH SPEEDline wheel guided, belt-driven units. The units are ideal for high speed (10m/s max.)  and long stroke (11m max.) applications which may also require multiple orientation or multiple axis configurations. The SPEEDLine WH40 positioning slide is a miniaturized linear drive unit designed for extremely small and compact dimensional applications.  Built with a low coefficient of friction, these slides make it easy to fit smaller motors.

Kyle Thompson, Product Line Manager at Thomson in North America who is featured in the video, explains how WH linear units can perform at higher speeds because they do not use the re-circulating bearing elements found in round or profile rail bearings. H-type wheel guides used in combination with 60 Case® shafting enable higher speeds and provide the stiffness required to handle moment loads.

Kyle uses the WH80 unit to demonstrate the speed of operation but the range is also available in 50mm and 120mm profile widths to suit application requirements. The WH series is ideal for high throughput applications such as packaging, filling and dispensing, material handling and factory automation.


This video, WH80 Belt Unit, Wheel Guided System, (and several others) may be found on their website here

Tuesday, 27 January 2015

Step-by-step measurement and control videos!

Endress+Hauser has released over 100 free, step-by-step instructional videos to the Endress+Hauser YouTube channel.

Customers looking for quick solutions to commonly asked questions will now have the opportunity to view short videos covering all of Endress+Hauser’s core product lines - flow, level, pressure, temperature and analytical. Videos covering Endress+Hauser’s recorder line and Fieldcare configuration software are also available.

 The technical support team at Endress+Hauser, which includes highly skilled engineers, product specialists and team managers, anticipate the “how-to” videos will help customers resolve issues and answer questions more quickly and efficiently. Most importantly, this extra arm of support will provide customers with an all-around better experience.

“Today our customers are looking for quick answers in order to become more efficient in their day-to-day work. Providing our customers with these quick, instructional videos not only allows us to resolve customer problems more quickly but also provides our customers with another avenue to seek our support,” says Brian Walker, Vice President of Service, Endress+Hauser.

Customers are able to access the Endress+Hauser YouTube channel 24/7 to watch short “how to” videos on a variety of topics, from “How to change 4 to 20 mA current output” to “Commissioning a pH probe on the CM44 transmitter” and much more. Endress+Hauser will continuously upload new and helpful videos to the channel.