Observability.

Features for Real User Monitoring (RUM) and Synthetic Transaction Monitoring (STM).

Centreon has announced the acquisition of Quanta.io, a French software company renowned for its expertise in Web Performance and Green IT. With this move, it is claimed that Centreon becomes the only private and independent vendor to offer an end-to-end observability platform covering infrastructure, application, and real user experience monitoring.

By integrating Quanta’s technologies, Centreon enhances its offerings with advanced Digital Experience Monitoring (DEM) capabilities: Synthetic Transaction Monitoring (STM), Real User Monitoring (RUM), and Digital Sobriety metrics. This step enables organisations to monitor digital performance at every level—correlating data across infrastructure, applications, and end-user behaviour to anticipate performance bottlenecks or usage spikes.

In a landscape where digital performance and user experience directly influence business success, businesses require sharp, data-driven insights to guarantee optimal uptime and efficiency across critical and e-commerce platforms.

“Acquiring Quanta aligns perfectly with our vision for 360° visibility across the digital ecosystem. It empowers us to advance further by integrating IT and OT infrastructure monitoring with advanced web performance analytics and digital sobriety metrics at the core of our platform,” said Julien Mathis, CEO of Centreon.

A web performance specialist.
Founded in 2012, Quanta has become a key player in web and e-commerce performance monitoring and the reduction of digital carbon footprints. Its customer base includes leading brands such as Cultura, Le Monde, Reworld Media, and Orange, which rely on Quanta’s solutions to enhance performance with fast load times, smooth navigation, and a lower digital footprint.

“Joining Centreon elevates our technology and vision to a new level. From its inception, Quanta has been built on a fundamental belief: user experience is central to digital performance. With Centreon, it becomes a new standard for IT. Together, we’re delivering a complete, high-performance, and accessible solution to address the critical needs of IT and business leaders alike,” said Guillaume Thibaux and Romain Lamaison, co-founders of Quanta.

Real User Monitoring (RUM) capabilities.
As a Digital Experience Monitoring platform, Quanta enables the observation of actual user interactions as they access applications or websites. These RUM features are now integrated into Centreon’s platform. RUM captures real-time experience metrics, application by application, device by device. In contrast to synthetic tests, it measures performance in the real world.

For businesses, RUM thus becomes a vital tool for detecting hidden issues, prioritising resolutions, and aligning IT with business expectations. It also provides an objective assessment of the performance of third-party cloud or web service providers. In a hyper-digitalised environment, RUM is critical for ensuring a seamless, reliable, and continuous user experience. Monitoring is no longer confined to the datacenter—it follows the user.

Enabling Synthetic Transaction Monitoring (STM).
Quanta’s DEM platform also incorporates Synthetic Transaction Monitoring (STM) into Centreon’s capabilities. STM proactively simulates key user journeys—such as logging in, product searches, or checkout flows—to detect slowness or errors before they impact real users.

This allows 24/7 performance monitoring and validation of service availability at all points of presence. STM is a crucial incident-prevention and service-quality tool, particularly for e-commerce sites, business applications, and SaaS platforms. It empowers IT teams to detect, diagnose, and resolve issues before they affect end users.

Achieving cost-effective observability.
With Quanta’s integration, Centreon strengthens its mission: delivering a comprehensive observability platform that connects technical monitoring layers with user-perceived performance indicators. This integration of infrastructure, application, and user experience establishes a basis for more intelligent, proactive, and business-aligned IT.

In a rapidly evolving market, Centreon bolsters its position as a credible, independent European alternative committed to an observability approach that is open, cost-effective, and value-driven.

“Observability shouldn't be a privilege restricted to a select few. It must be accessible, actionable, and in line with business priorities. By merging the strengths of Centreon and Quanta, we’re delivering a platform that creates immediate value to customers of both companies—improve visibility, increased control, and ultimately, a better capacity to anticipate, diagnose, and enhance digital performance where it truly matters,” added Julien Mathis.

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Strengthening IT security and vulnerability.

Centreon has been officially designated as a CVE Numbering Authority (CNA), marking a significant milestone in its ongoing commitment to enhancing security within its IT monitoring solutions and the broader technology ecosystem.

As a CNA, Centreon is now authorized to assign CVE identifiers (CVE IDs) and publish CVE Records for vulnerabilities affecting its products, including open-source software components. This designation ensures a more efficient and transparent process for identifying, managing, and disclosing security vulnerabilities. By actively participating in the Common Vulnerabilities and Exposures (CVE) Program, Centreon reinforces its dedication to security best practices and collaboration within the cybersecurity community.

This new role enables Centreon to swiftly address potential security issues, keeping users and IT professionals informed while enhancing the overall security posture of its solutions.

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@Centreon #PAuto #IT #OT

IT and OT convergence.

Providing complete monitoring of IT infrastructure and operational technologies (OT) for business continuity,  Centreon is foremost in confronting the challenges of IT and OT convergence.* 

"At Centreon, we're noting a significant evolution in the importance of IT and OT convergence for businesses. This topic is strongly growing year after year. Our monitoring solutions help optimize the performance of these critical infrastructure, ensuring business continuity and enhanced security," said Julien Mathis, Centreon’s CEO. "We are committed to contributing to this new digital revolution by offering holistic visibility and helping our customers meet tomorrow’s challenges.

Download the ebook:
IT and OT convergence,
connecting the physical and digital worlds.

The market for OT (Operational Technologies) is experiencing steady growth. Valued at $175 (€162) billion in 2024, it is projected to reach $256 €236.5)billion by 2030, with a compound annual growth rate (CAGR) of 6.5%, according to Prescient & Strategic Intelligence. The analyst notes, “the market is driven by the increasing emphasis on real-time data analysis and predictive maintenance, strategic initiatives by governments to promote OT adoption, and emergence of connected enterprises.” Operational Technologies (OT) are vital across various industries, including automotive, construction, energy, food and beverage, and oil and gas.

In an era of intense digitisation, the convergence of IT and OT has become an inevitable necessity. Infrastructure are evolving rapidly, transforming urban, industrial and service environments. Holistic visibility of these technological environments is critical. Whether managing factories, coordinating smart cities or monitoring logistics warehouses, the seamless integration and coordination of IT, OT and IoT elements is essential to anticipate challenges, optimize operations and ensure operational excellence.

Centreon can monitor non-IT devices, regardless of number or location, thanks to its catalogue of over 700 monitoring connectors. Centreon provides complete visibility into IT and OT infrastructure that is shared with all stakeholders, with operational and geographic views for rapid problem detection and resolution, and drastically reduced operational maintenance costs.

Concrete examples
Centreon effectively monitors a wide range of infrastructure worldwide. Examples include monitoring utility distribution: water, electricity, gas, heating energy, for a Swiss public utility organization; monitoring electricity distribution, traffic control and check-in terminals for a German airport; monitoring cold storage equipment temperature for a Japanese food company; monitoring accessibility and security of some sixty parking lots for a car park management company in Belgium; and monitoring digital radio transmission towers and infrastructure for a national radio station.

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* Download the ebook: IT and OT convergence, connecting the physical and digital worlds.

@Centreon #PAuto #IT #OT

CTO for digital performance monitoring specialist.

Centreon has appointed Vincent Untz as Chief Technology Officer (CTO). In this new role, Vincent will lead the technical team responsible for research and development (R&D), define Centreon’s technology strategy, and oversee the design and release of software solutions, including the implementation of Centreon Cloud, its SaaS solution.

Vincent Untz

Vincent’s main mission will be to ensure the Centreon monitoring software delivers maximum value and satisfaction to organizations and users, providing a rich, powerful, and scalable platform. Vincent will also be leading technological innovation and competitiveness efforts for Centreon's solutions, anticipating market trends and needs, particularly in the areas of AI-driven monitoring and Green IT, through functionalities that help optimize IT’s carbon footprint.

He comes to Centreon with a rich experience as a teacher and researcher at Grenoble’s Institut National Polytechnique and as a software engineer at SUSE. Before joining Centreon, he was VP Product & Engineering at Berger-Levrault. Vincent holds a PhD in Computer Science and an Executive MBA from EM-yon Business School.

Passionate about open source software, Vincent is fully involved and recognized in the global open source community. He has over 15 years of experience in Linux project management, including leadership of the openSUSE community project. As such, he will be one of the driving forces behind Centreon's open source commitment and will strengthen Centreon's leadership in this area.

"We are delighted to welcome Vincent to Centreon's Executive Committee. His extensive experience, skills, and knowledge will enable us to achieve our goal of becoming a global leader in IT monitoring in a highly competitive market. His unique open source software expertise is a strong asset for Centreon and underscores our commitment to the open source community," said Julien Mathis, Centreon’s CEO.

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Appointment at digital performance developer.

Centreon has appointed François Michel as Chief Financial Officer and to their Executive Committee.

François Michel

As Chief Financial Officer, François Michel will be in charge of the company's global financial activities, from the definition of strategic orientations to the management of financial resources.

François Michel brings a wealth of experience in the software and media sector, having headed various financial departments within the Lagardère Group. Before joining Centreon, he worked as a financial transition manager for various large manufacturing and retailing organizations, as well as start-ups.

Throughout his career, he has developed in-depth expertise in financial management, corporate strategy, mergers and acquisitions and leadership, contributing to the success of these organizations. François Michel holds a specialized graduate diploma in finance and management control from IAE Paris and a master’s degree in applied economics from Université Paris Dauphine-PSL.

"We are delighted to welcome François to our team. His experience and deep understanding of financial issues are essential to our continued growth. His ability to navigate complex financial environments and his passion for innovation will be instrumental as we continue to develop our solutions and expand our market presence," said Julien Mathis, Centreon’s CEO.

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OT and IT.

The convergence of IT and OT monitoring.

The Centreon 23.10 software release among multiple enhancements, significantly simplifies the monitoring of industrial and edge environments by leveraging Raspberry Pi, a robust mini server on which a monitoring poller can run. This new application enables unprecedented visibility into industrial processes, assets, and infrastructure while reducing the cost and complexity of monitoring.

New dashboard interface

Simplifying IT and OT monitoring convergence for organizations.
Operational technologies (OT) are increasingly connected to business applications running in the data center or in the cloud, so these environments must now be monitored with the same care as IT environments. But until now, there has been no easy way to do this.

In the context of IT and OT convergence, energy, transportation, utilities, and manufacturing organizations can now easily monitor IT and OT operations using Centreon software and a simple, portable, and readily available device.

"The introduction of this new capability demonstrates Centreon's commitment to providing versatile, robust solutions tailored to the specific needs of industrial environments. By integrating compatibility with Raspberry Pi, we are paving the way for more flexible and powerful industrial applications. This innovation underscores our vision of limitless monitoring as a performance enabler, not only in the context of IT, but also OT," said Julien Mathis, Centreon’s CEO.

Latest software release holds additional enhancements.

In addition to Raspberry Pi compatibility, the new Centreon 23.10 release includes several key enhancements:

• New Dashboard User Interface: The new dashboard interface provides a more intuitive and flexible user experience. It makes it easy to create customized dashboards by selecting a template from a variety of graphical widgets.
• Additional Views for Resource Status: Centreon's Resource Status interface provides more flexibility in visualizing resource status alerts, making it easier and faster to identify the root cause of problems.
• New Rest APIs for Complete Automation: Centreon's Rest APIs provide the ability to automate the platform's advanced remote access configuration and management tasks, giving users and developers greater automation and control over their monitoring systems.

These latest enhancements are in line with Centreon's mission to provide state-of-the-art IT monitoring solutions that enable more efficient management and better data analysis. By combining IT and OT, Centreon is raising the bar for industrial monitoring, helping organizations with complex operations achieve performance and operational excellence.

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Appointment for digital performance success.

"We are thrilled that Charlotte Warchol is joining Centreon. Her 15 years of experience in services and customer relations are essential in helping us continually improve customer satisfaction, a growth driver for Centreon," said Julien Mathis, CEO of Centreon.  The leader in digital performance monitoring had just announced the appointment of Charlotte Warchol as Chief Customer Success Officer.

Charlotte Warchol

An expert in the IT and customer relations industry, Charlotte Warchol will lead the Customer Success department, which includes the Professional Services, Education, Customer Care, and Customer Success teams. She will oversee the transformation and continuous improvement strategy of the customer journey and partner relationships, as well as the development of an innovative catalog of service offerings.

A graduate in marketing from IAE Gustave Eiffel Paris, Charlotte Warchol began her career at Alcatel-Lucent, where she managed customer service projects before joining Armatis, where she held various positions, including project manager, pre-sales and project manager. She then joined Orange Applications for Business as manager of the project team before returning to Armatis to head IT operations. Prior to joining Centreon, Charlotte had been leading the Customer Success department at Vocalcom since 2018.

"I am delighted to join Centreon, where the 'Customer First' value is a reality every day. Every decision is made with a focus on customer satisfaction, which is essential for a Chief Customer Success Officer. The Customer Success department is seen as a real profit center, and I am convinced that we will achieve great things with my teams!" said Charlotte Warchol.

The appointment of an expert in customer relations confirms Centreon's desire to continuously improve the services delivered to its customers.

@Centreon #PAuto #IT

Product officer for "Cloud-to-Edge" experts.

Centreon has appointed Raphaël Chauvel as Chief Product Officer. Contributing his extensive IT monitoring market knowledge, Raphaël will lead Centreon’s product innovation strategy and product team. He adds over 20 years of experience to the Centreon management team, taking charge of Centreon’s cloud strategy.

A Compiègne University of Technology graduate, Raphaël started his career at AKKA Technologie before serving as Product Manager and then Chief Technology Officer at Criston for 11 years. When Criston was acquired by Numara Software, Raphaël oversaw management and development for asset management solutions.

Prior to joining Centreon as Chief Product Officer, Raphaël was vice president of product management at BMC Software, managing a portfolio of SaaS and on-premise ITSM, ESM, asset management, and configuration management software solutions.

"Supporting Centreon as they evolve their business model and culture for increased customer centricity, working hand in hand with a diversity of stakeholders –users, customers, and partners, is a stimulating endeavor. I am thrilled to join Centreon and contribute to the growth and global reach of this technological leader," said Raphaël.

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