“UKAS and MCERTS accreditation are pre-requisites in many of our target markets in regulated processes and combustion plants,” explains Alkali Director Paul Adamczyk. “So, we were anxious to demonstrate full technical compliance for the key pollutant species and their calibration, during the audit. Conscious of current lead times for spare parts and service work, we were therefore extremely nervous. The instrument was a Signal Group 821S Gas Divider, which is an essential tool in our calibration work, so we made an urgent, and somewhat nervous, call to Signal.
Ready for action!
“Happily, they completely understood our predicament, and promised to turn the repair around as quickly as possible. We therefore drove the instrument from Leeds to Signal’s factory in Surrey, and were absolutely delighted to have it returned to us within 22 hours!
“The gas divider had previously provided over three years of problem-free operation, so we were already very happy with Signal Group, but we were incredibly impressed with their rapid response to our request, and we are now looking to invest in more Signal equipment, such as their NOXGEN 3 NOx Converter Efficiency Tester.”
The Cert on time! |
“As an independent company, we are able to deliver a fast, reliable service and with a revolutionary cloud-based data management and reporting system, we are able to set new standards in response times and data quality. However, this high level of service can only be achieved with a comprehensive instrumentation capability, so we are fastidious in our selection of partners.”
@_Enviro_News @AlkaliLimited #Environment #Testing
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