Reliability with long-term support.

PULS Power is committed to supporting its customers for as long as is possible with products designed into their systems. PULS has undertaken not to discontinue standard products while enough demand is present to make them viable for manufacture. This provides their customers with the reassurance that they will not be forced into costly changes to their system components and performance in regular short intervals and to have support for their equipment throughout the entire end system lifecycle.

PULS also makes the reliability of its products a very high priority. The data for MTBF and service lifetime is described in detail in the data sheets for every product and is specified precisely for many operating conditions. In addition, there is an in-house guideline at PULS defining that for every product in the DIMENSION range a minimum service life of 50,000h must be accomplished at full load, nominal mains voltage 120V/230V and an ambient temperature of +40°C. This requires an additional loop in the development process, but the user has the advantage that they can take any product from the range and rely on specified and uniform minimum values. When looking at the values for reliability customers will clearly see significant differences in comparison to other manufacturers power supplies.

“We provide outstanding support which is not typically found in our industry," Comments Marco van der Linden, Manager for PULS in Britain. “We are able to do this as PULS controls the whole chain from design engineering through sourcing, manufacturing, sales and support in-house. For example, we can still supply, in high volume manufacturing, our Silverline products which were introduced in the 1990s and we are supporting some customers with AP and DP products where the first units were sold in 1981. Our customers and their success are highly valued at PULS and long product availability is a key element in our strategy they can reply on.”

Typical applications for PULS DIN-Rail power supplies include, industrial and process control, building automation, panel-building, test and measurement, instrumentation and communications systems. Versions are available approved for railway systems and ruggedised for harsh environments.

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