He attributes the company’s growth to its long-term commitment to research and development. “Around 20% of our turnover is invested in product development,” he explains. “This ensures that we are able to respond quickly to changing customer needs, whilst taking advantage of the latest technologies. For example, our latest Series 4 analysers offer remote connectivity, as well as a removable screen which can function as a tablet. These innovative features are proving extremely popular with customers and help explain the expansion of our market share.”
With its focus on innovation, most of the company’s recruitment needs are for software and firmware engineers, as well as experienced service and installation engineers.
In addition to product innovation, He also attributes Signal’s growth saying "In our experience, customers greatly appreciate a fast and comprehensive after-sales service capability.”
Sales growth at Signal has been from both the domestic and international markets, but James says: “The greatest increase in demand has come from UK research, particularly from those involved with engine development, working with clean low-carbon fuels.”
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