Friday 20 December 2013

Under one roof! #PAuto

Servomex has relocated its Americas business headquarters to a brand new, custom-built facility. This is a significant investment driven by an increase in demand for Servomex’s best-in-class, systems integration products and after sales service and support.

Martin Cox, General Manager for Servomex Americas, said: “The move represents a substantial investment in our future within the region and is the first stage of our Americas business growth strategy. The new facility is wholly equipped to undertake the very largest systems integration projects, bringing our world-class consultation, design, products and assembly for safety critical integration to an even broader customer base. The facility also includes a brand new on-site service center that will further enhance customer after sales support experience. It is the evolution of the business philosophy of Servomex in Houston.”

In addition to an impressive 14,000 sq. ft. state-of-the-art workshop facility and warehousing space, the new headquarters includes 10,000 sq. ft. of office space, centralizing the entire business process from engineering, sales and marketing, through to customer service, training and delivery. The result is extensive internal collaboration throughout the business, generating significant process efficiency improvements, critical as the business continues to expand.

Customers, channel partners and staff are already benefitting at every level. In particular, the introduction of a single distribution center has focused on reducing delivery times and the introduction of a centralized, sophisticated communications system ensures internal collaboration with Servomex counterparts worldwide in order for customers to benefit from the company’s vast global expertise. Meanwhile, brand new integrated training facilities and conference areas enhance the training experience.

Cox adds: “We are extremely proud to be able to offer class leading expertise in the design, manufacture and delivery of the most reliable and accurate systems integration projects. Working with our sales and technical teams, customer’s needs are assessed on a ‘whole life system’ basis that spans the initial assessment through to installation, commissioning and an on-going programme of maintenance and support, an approach which is unrivalled.”

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