Tuesday, January 24, 2012

Irish & British support strengthened!

Lloyd Instruments, part of Ametek, has further strengthened its service and support team in Britain and Ireland with the addition of two further regional Service Engineers. As part of a financially sound, leading global manufacturer of electronic instruments and electromechanical devices that enjoys annual sales of $3 billion and a 1200-strong workforce,  Lloyd Instruments’ customer support structure has never been stronger.

The new Service Engineers bring over 20 years combined experience in electronics engineering support to the Lloyd Instruments regional Service team. Fast service response across the two territories is backed by an in-house technical support team which includes Jason Pearce, an engineer with more than 25 years service at Lloyd Instruments. All service engineers are UKAS (United Kingdom Accreditation Service) accredited. 

Lloyd Instruments’ in-house calibration laboratory has also been UKAS accredited for more than 20 years, offering UKAS approved verification and calibration of force measuring systems in tension and compression, including verification of machines from other manufacturers. The laboratory has issued more than 25,000 UKAS accredited (or their equivalent) calibration certificates to British customers alone. The calibration laboratory is also accredited to ISO 17025-2005.

Customers are fully covered with traceable UKAS certificates from installation of the machine through the length of its life. Installation and training is carried out at the customer's premises and a UKAS certificate issued. At the end of the warranty period customers are contacted concerning machine recalibration and the type of service contract required.

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